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In Kazakhstan modernizarea the system of rendering special social services

Svetlana Zhakupova

Vice-Minister of labor and social protection of population of Kazakhstan Svetlana Zhakupova took part in the discussion of the draft Concept of further deepening of modernization of the system of rendering special social services. The modernization program is discussed in the framework of the Republican seminar-meeting, held in Pavlodar.

The system of rendering special social services began to change in 2009, with the adoption of the new Law "On special social services". To date, the necessary legal framework, allowed to gradually ensure the introduction of Standards of rendering special social services.

This work is not only persons with disabilities and elderly citizens of Kazakhstan, but also with prisoners, including probation services, trafficking victims, victims of domestic violence, persons without a certain residence.

By the end of 2016, 98% of Kazakhstan citizens who need special social services received them.

Background: Since 2009, the number of organizations providing special social services has increased by 40% (2009 – 580 organizations, at the end of 2016 – more than 800), the number of beneficiaries to 70% (in 2009 covered by special social services – 73 thousand persons, at the end of 2016 – more than 125 thousand people).

Until 2009, services were provided only by state organizations, is now 106 NGO provide services to 6.3 thousand Kazakhstanis.

Actively developing branch of day stay. 53 center across the country provide daily employment to the needy in the care of people, create the conditions for the receipt of services without interrupting the family. Each year a growing number of children returning to families. Today 626 children returned home from the hospital, and 693 parent can find a job.

With the introduction of Standards for providing services in the field of social protection since 2009, in all medical and social institutions were expanded staff, which increased the number of people involved in providing special social services at 66 %, or from 21 to 35 posts.

More than 20 billion tenge was directed to the development of this direction since 2009.

As a result, today the demonopolized system, citizens have the choice of a social service organization and introduced the principle of co-financing of the cost of the service recipients.

"The concept of further deepening of modernization of the system of rendering special social services aimed at transition to market principles of provision of social services. The better services will be provided - the more money will be given to the organization that provides them", - said Svetlana Zhakupova.

This transition covers the period from 2018 to 2025. Reforming the system of rendering special social services will be carried out in two stages.

In the first phase, steps will be taken for the improvement of standards and the increased targeting of provision of social services. Will be introduced alternative forms of social services will be developed at home small capacity and day centres, whose work will focus on the integration into society of persons who are in difficult life situation.

An important component of reform should be to revise the financing system of special social services. It provides for the implementation of the principle "money goes for the recipients of services," which provides the customer the right of choice of place of receipt.

A key issue will be the improvement of the system of training and retraining. Will develop professional standards for training of social workers and implemented independent assessment of their qualifications.

In light of the introduction of the integrated model of providing special social services will be strengthened interagency cooperation that will ensure the integrity and continuity of service.

In the second phase, the planned downsizing of the existing healthcare and social organizations, the establishment of their schools for training, retraining, and rehabilitation centers.

"The reform will eliminate duplication in social work, streamlines the process of providing special social services, ensure efficient use of resources (financial and personnel), will provide access to special social services", - said Svetlana Zhakupova.

During the exchange of views, discussed issues relating to the proposed concept, basic principles and policies in the industry.

Changed on 19 May, 2017 - 19:49
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