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To whom and in what order is the individual assistant provided?

In accordance with the Law of the Republic of Kazakhstan of April 13, 2005 No. 39 “On Social Protection of Disabled Persons in the Republic of Kazakhstan”, services of an individual assistant are provided for disabled people of the first group who have difficulty in moving.

Individual Assistant - a specialist who provides social services to accompany a disabled person from their place of residence to their destination and back: (to work, to educational institutions, as well as when a disabled person visits a local representative and executive bodies, court, prosecutor's office, social facilities, legal advice, notary, cultural and entertainment events, sports facilities, retail facilities, medical institutions, public service enterprises and other organizations to address issues related to training employment, protection and realization of their rights and interests, obtaining information, processing the necessary documents on the terms of the contract)

The provision of services of an individual assistant is carried out by local executive bodies on the basis of a statement and an individual program of rehabilitation of a disabled person, developed on the basis of a medical organization's conclusion, taking into account medical indications and contraindications.

The procedure for providing individual assistant services is regulated by the Rules for the provision of social services to an individual assistant for persons with disabilities of the first group who have difficulty in moving (approved by order № 26 of the Minister of Health and Social Development of the Republic of Kazakhstan dated January 22, 2015)

The terms of payment for the services of an individual assistant, including travel expenses and other expenses, as well as the accounting of working time, standards of services for persons with disabilities and the list of services provided are stipulated in the contract.

The services of an individual assistant are made by the employment departments on the basis of calculating the salary of a social work specialist per hour according to the wage system of civil servants, employees of organizations held at the expense of the state budget, employees of public enterprises, but not more than 8 hours per day.

List of required documents:

When accepting an application, the employment departments form requests for the individual identification number of a disabled person in the IS of state bodies and (or) organizations through the “electronic government” gateway to obtain the following information:

1) about the document proving the identity;

2) on registration at a permanent place of residence;

3) on the establishment of disability;

4) about the developed events in the IRP.

Changed on 14 December, 2018 - 17:37
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